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ASQ/ISO 10003:2007 (R2014)
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ASQ/ISO 10003:2007 (R2014)
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizationsMore info
Provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization. Intended for use by organizations regardless of type, size and product provided.
| Author | ASQ/ISO |
|---|---|
| Editor | ASQ |
| Document type | Standard |
| Format | File |
| Confirmation date | 2014-08-27 |
| ICS | 03.120.10 : Quality management and quality assurance
|
| Cross references | ISO 10003 (2007-12), IDT |
| Year | 2007 |
| Document history | |
| Country | USA |
| Keyword | ANSI 10003;10003;ANSI/ASQ/ISO 10003:2007 |